Feedback and Bug Reports

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

When an admin closes an idea you've voted on, you'll get your votes back from that idea.
You can remove your votes from an open idea you support.
To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".

- enter your idea (new feature, fix bug, etc) -

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

Hot ideas
Top ideas
New ideas
Status
My feedback

MP3Tunes stopping unexpectingly

I am having an HTC Desire with the latest Anroid version installed on it. I got the MP3Tunes app from the Android market (version 2.0.9) and tried to get it to work. I can access my locker and search for music. When I select a song I get the "Buffering" spinner. Then after a while the song start playing, but at the same time I get an error dialog:"The application MP3tunes (process com.mp3tunes.android.player) has stopped unexpectedly. Please try again." As long as I don't do anything I can listen to the song. As soon as I try to click away the dialog the application dies. This problem is still in the app even after three updates!
I am having an HTC Desire with the latest Anroid version installed on it. I got the MP3Tunes app from the Android market (version 2.0.9) and tried to get it to work. I can access my locker and search for music. When I select a song I get the "Buffering" spinner. Then after a while the song start playing, but at the same time I get an error dialog:"The application MP3tunes (process com.mp3tunes.android.player) has stopped unexpectedly. Please try again." As long as I don't do anything I can listen to the song. As soon as I try to click away…
97 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
under review · 12 comments · Admin →
Sort tracks in album by track # instead of name
60 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
planned · 0 comments · Admin →
Album List

When searching by artist and selecting one show their albums instead of a list of every song.
32 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
2 comments · Admin →
same titled different song is played

Same titled song, but another one by other artist is played.
The song exists in my locker, but that´s not what I selected.
30 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
2 comments · Admin →
refresh account

If I add something to my locker (like a playlist), the changed content is not instantly reflected in my android player. Right now I'm using the workaround to remove the LastUpdate.xml file.
But it would be nice to have a menu-option to refresh the entire content, so I would not need this kind of work-around.
17 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
under review · 1 comment · Admin →
add widget and last.fm support
13 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
Download whole albums

Instead of only single tracks, it should be possible to download whole albums
13 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
Application hangs forever with "Buffering" status
12 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
1 comment · Admin →
to use a list of first letters to improve scrolling

Right now the entire list of artists and albums is displayed at once.
I have a large account, and it takes ages to scroll from the first one to the one you are looking for (if reached at all, see the complaint about incomplete lists ;) ).
It would be a big improvement for me if the application would start with a list of letters (a-z). If you select a letter (example: g) then the artists starting with letter g are displayed.
This would only take a few keystrokes to select an artist like, say: Frank Zappa!
For a web application this is not a very big issue (although still annoying). But for an application displayed on a small device like an android this is necessary in terms of usability.
Enter an option so the user can switch between large lists and detailed lists, so that users with large accounts and small accounts can select their favourite way of displaying lists.
Right now the entire list of artists and albums is displayed at once.
I have a large account, and it takes ages to scroll from the first one to the one you are looking for (if reached at all, see the complaint about incomplete lists ;) ).
It would be a big improvement for me if the application would start with a list of letters (a-z). If you select a letter (example: g) then the artists starting with letter g are displayed.
This would only take a few keystrokes to select an artist like, say: Frank Zappa!
For a web…
9 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
under review · 0 comments · Admin →
Add a lock screen interface (show album art, playback controls)
8 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
Add ability to shuffle playlists, albums, etc.

Currently, the only shuffle capability applies to my entire music library. I almost always want to listen to some sub-set of my library in random order, but can't do this w/ any of the non-web players.
8 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
Add to playlist

If I browse my music list, I want to add titles/albums to the current playlist. Please add a "Add to playlist" button to the menus :)
7 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
Songs Don't Appear in Album Display

When I choose "Album" from the menu and then select one of my many albums listed, about half of these albums will not display any songs. When I select an album, it usually thinks for a couple seconds while saying "Loading Tracks" and then it just displays a blank screen for that album. As a test, I have selected "Play All" in hopes that it might just not be displaying the songs even though they are there, the app then force closes. While it may appear that these songs just don't exist, if you go into Artist mode, every song that won't display in album mode are there and playable individually. All these same albums that won't display in the Android app play/display fine in a web browser and on my Squeezebox Radio.
When I choose "Album" from the menu and then select one of my many albums listed, about half of these albums will not display any songs. When I select an album, it usually thinks for a couple seconds while saying "Loading Tracks" and then it just displays a blank screen for that album. As a test, I have selected "Play All" in hopes that it might just not be displaying the songs even though they are there, the app then force closes. While it may appear that these songs just don't exist, if you go into Artist mode, every song…
7 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
2 comments · Admin →
Add QR code to download page

Add a QR code to the download page to allow easier downloading of the mobile software.
6 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
recently some songs will only buffer halfway, then they stop. Song will stop playing at that point

recently some songs will only buffer halfway, then they stop. Song will stop playing at that point. Please fix. Moto Droid. fully updated
5 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
1 comment · Admin →
Download / Sync to Phone

Within your Android app, add the ability to download all songs, an artist, a playlist, etc... I love the ability to have my locker synced nightly from my computer, and wish my phone would then download the songs from the locker on a similar sync schedule... or any way other than individually downloading each song.
5 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
Eliminate Force Close

I just downloaded the app on my Droid Incredible. I log in fine, but anytime I try to play a song, it goes to Force Close. No song plays. I've tried on both WiFi and 3G. Any ideas on how to correct this?
5 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
allow track changing while buffering

Often times I want to click ahead several tracks but I have to wait for each track to buffer a bit, which gets annoying. It can take like 30-60 seconds just to FF a few tracks.
4 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
7vote
3 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →
Force close on T-Mobile G2 (Android 2.2)

When clicking on song on my library in mobile app I get a force close. It worked perfectly on T-Mobile MyTouch Slide
3 votes
Vote

Sign in
prestine

Your email address
Check!

invalid email

(thinking…)

Reset

or sign in with

UserVoice password

Forgot password?

Create a password

Your name
I agree to the terms of service

Signed in as (Sign out)

Close

Close

You have left! (?) (thinking…)
0 comments · Admin →

← Previous 1 2 Next →

Don't see your idea?

Feedback and Bug Reports

I suggest you ...

There are two ways to get more votes:

MP3Tunes stopping unexpectingly

Sort tracks in album by track # instead of name

Album List

same titled different song is played

refresh account

add widget and last.fm support

Download whole albums

Application hangs forever with "Buffering" status

to use a list of first letters to improve scrolling

Add a lock screen interface (show album art, playback controls)

Add ability to shuffle playlists, albums, etc.

Add to playlist

Songs Don't Appear in Album Display

Add QR code to download page

recently some songs will only buffer halfway, then they stop. Song will stop playing at that point

Download / Sync to Phone

Eliminate Force Close

allow track changing while buffering

7vote

Force close on T-Mobile G2 (Android 2.2)

Feedback

Feedback and Bug Reports

Feedback and Knowledge Base

Searching…

Give feedback

MP3tunes Android